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Water Service Line Inventory

In 2021, the US EPA published revisions to the Lead and Copper Rule that are intended to better protect children and communities from lead exposure risks and support efforts to remove lead from drinking water. The revisions require Public Water Systems to complete an inventory of all service lines connected to their distribution system and develop a Lead Service Line Replacement Plan. The inventory must include the pipe material and other information for both the system-owned and customer-owned portions of the service line between the water main and a structure. The Inventory and Replacement Plan must be submitted to MassDEP by October 16, 2024, and the inventory must be made publicly accessible.

Diagram of a service line

In working toward a lead-free water distribution system for its customers, the Dudley Water Department applied for and received Financial Assistance under the Drinking Water State Revolving Fund (DWSRF) to complete the water service line inventory and lead service line replacement plan. Between now and October 2024, the Dudley Water Department will complete the following activities to develop the Inventory and Replacement Plan:

Review of Existing Records

  • Review of all existing records that may contain information on the material of each service line

Distribution of Survey

  • Distribute a survey with instructions so customers may provide information or photos of their service line to help identify the pipe material

Service Line Inspections

  • Conduct service line inspections where Water Department staff or a contractor will physically inspect the service line where it enters a customer’s building in person

Public Education and Notification

  • Provide public education and notification materials to customers and the community regarding development of the inventory and replacement plan and other general information about lead, potential exposure and health impacts from lead

The Dudley Water Department is committed to providing clean, safe drinking water to all customers and regularly conducts sampling for lead in accordance with all federal and state requirements. Information regarding lead in drinking water is provided in the Water Department’s Annual Water Quality Report. Stay tuned for future mailings and updates on the Water Department website providing further information on the new requirements of the Lead and Copper Rule Revisions and additional details on those activities listed above to develop Dudley’s water service line inventory.

If you would like to help the Dudley Water Department develop their water service line inventory, please review the information provided on this website with instructions to locate your service line how to determine the material type of your service line, and then complete this customer survey below.

For more information on lead in drinking water please visit:

 

Please contact the Dudley Water Department here with any questions or concerns: https://www.dudleyma.gov/sewerwater-office